Our service doesn’t end with the sale of the antivirus software – it begins after the sale! Indeed, unlike most of our competitors, who have chosen to outsource their customer service to AI-powered bots, we have chosen to offer you a personalised customer service, listening to our customers.

Based in Brittany, our free customer service and carried out by qualified technicians who respond to your enquiries within 24 hours, by email and via chat. Our customer service team is here to help you with to help you choose the antivirus solution best suited to your needs, but also to answer any questions you may have during installation and throughout the duration of your Avast subscription.

Our team handles every enquiry with care and kindness, and we hope to be met with the same goodwill in return, in a spirit of respectful and constructive dialogue. We understand your frustration at any technical issue, whatever it may be, which is why we are doing everything we can to to get back to you within 24 hours.