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Avast Business Remote Control lets you connect to any remote machine to carry out all IT maintenance operations.
With Avast Business Remote Control, you can share your screen and take screenshots, transfer files, chat with the user and obtain maintenance reports to justify your actions.
Remote administration :
Avast Business Remote Control lets you connect remotely to any Windows or Mac device to install new software, access files or resolve a problem.
File transfer :
With Avast Remote Control, send log files and receive software updates to troubleshoot and resolve problems quickly.
System information :
View vital information about the remote system's hardware and software, such as processor, IP address, memory, data drives, etc.
Session recording :
Avast Remote Control lets you record your sessions for monitoring or training purposes.
Chat :
Avast Remote Control's Chat function helps you stay in touch with the user while you solve their problems.
Robust safety :
Full end-to-end encryption keeps the remote connection secure.
Reports :
Avast Remote Control provides session and audit log reports to show which administrator logged in to which device, as well as the date, time and duration of the session.
Keyboard correspondence :
You can match the keyboard layout of the host and vice versa.
Suspend the session :
Avast Remote Control lets you pause an active connection to a device and resume it later.
Multiple monitors :
You can easily switch between the different monitors the device can have.
Session notes :
You can type notes during and after a session to keep a record of your actions.
Screen sharing :
Share your screen so that the user can see the administrator's screen.
Whiteboard :
Draw on the screen of connected devices by adding shapes and text.
White screen :
Hide the screen of the connected device so that the end user can't see what you're doing on their machine.
Screenshot:
Take a snapshot of the screen of the connected device.
Copy and paste on a remote computer :
You can copy files or programs from your device and then paste them onto the user's device.
Licensing tailored to SME budgets:
Avast Business Remote Control features 5 free 15-minute sessions per month. All you need to do is install Avast Business Hub. If you need more sessions, the price is for one technician for an unlimited number of sessions.
Avast Remote Control is a tool designed to provide remote IT support. Thanks to its many features, such as file transfer, system audit, session notes and screen sharing, Avast Business Remote Control lets you’provide instant remote assistance.
It has therefore been designed for IT administrators and IT service providers (MSPs) who manage IT assets via the Avast Business Hub platform.
Avast Business Remote Control is compatible with :
Windows 11
Windows 10
MacOS 13.x or later
What are the features of Avast Business Remote Control?
The paid version of Avast Business Remote Control allows you to connect to the devices in your IT infrastructure without time or session limits. You can send and retrieve files remotely between your workstation and the user's workstation. You can communicate with the user via Chat. You can restart the device and resume the session automatically after a reboot. Activity reports let you track connections and log sessions for auditing purposes.
All the features of Avast Business Remote Control are described in this two-minute video:
https://www.youtube.com/watch?v=jxYC-pk1qbk
All sessions are seamless and painless for the user, as there is no third-party software to install.
Is there a free version of Avast Business Remote Control?
Yes, Avast Business Remote Control has a free version limited to 5 sessions of 15 minutes per month. To take advantage of this free version, go to your console Avast Business Hub > Devices > Activate Remote Control on the devices you wish to connect to. A message will appear on the user's screen informing them that you are trying to connect to their PC. All they have to do is accept access so that you can take control of their machine.
What are the advantages of Avast Business Remote Control over Teamviewer?
Teamviewer is much more expensive than Avast Business Remote Control. Furthermore, Teamviewer is not integrated into a centralised management console, allowing you to centralise the management of your interventions. With Avast Business Remote Control, you pay according to the number of technicians for an unlimited number of sessions. All the many features of Avast Business Remote Control are centralised in the Avast Business Hub console, with a reporting system so you know exactly what has been done on which device.
What are the advantages of Avast Business Remote Control over LogMeIn?
LogMeIn (GoTo) is often criticised for its high price. It is also more complex to deploy and integrate into an IT environment. Its interface is also fragmented, depending on the GoTo product.
Avast Business Remote Control combines security, patching, monitoring and remote control on a single platform. Avast offers a free version (limited to 5 sessions per month) and a premium version that costs less than LogMeIn. Its centralised, modern interface requires fewer clicks and less configuration, so it's ideal for IT service providers who want to get straight to the point.
What are the advantages of Avast Business Remote Control compared with ConnectWise ScreenConnect?
Although ConnectWise ScreenConnect offers advanced customisation features, its interface is dated and it is complicated to get to grips with. Avast Business Remote Control is very easy to use, with an intuitive interface and no learning curve.
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I thought that my renewal was AVAST PREMIUM SECURITY since my current licence indicates this title, is there a mistake?
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